Keeping your Potensic drone firmware up to date is essential for unlocking new features, fixing bugs, and ensuring flight safety. In this guide, we’ll walk you through everything you need to know about firmware updates—including how to prepare, how to upgrade using the Potensic Eve App (for ATOM 2) and PotensicPro App (for ATOM, ATOM SE, ATOM LT), and what to do if something goes wrong.
Why Updating Firmware Matters
Firmware updates improve the drone’s performance, enhance flight stability, and occasionally introduce new features. Some common improvements include:
- Better flight control and performance
- Bug fixes and safety enhancements
- Improved battery and gimbal performance
- Updated flight safety data (e.g., GEO Zones)
Before You Begin: Firmware Update Checklist
To ensure a smooth update process, make sure the following conditions are met:
✅ Device Connection
- Ensure your mobile device, remote controller, and drone are properly connected.
🔋 Battery Requirements
- Drone battery ≥ 30%
- Remote controller battery ≥ 2 bars
- Charge both devices before proceeding.
🛑 Drone Status
- Drone must be locked (not flying). The drone must be in a locked state during the upgrade process and should remain stationary. Additionally, ensure the drone’s temperature is within an appropriate range—not too high or too low.
- Keep the drone stationary during the upgrade.
- Avoid high or low temperature environments.
Network & Signal
- Keep your mobile device connected to a stable internet.
- Avoid areas with electromagnetic interference (like near routers or computers).
- Keep the drone and controller within 1 meter with no obstacles between them to ensure a strong transmission signal.
How to Update Firmware Using the Potensic Eve App
- Launch the Potensic Eve App or PotensicPro App
Connect your drone and remote controller as usual. - Log in to the App if prompted.
(Some updates require login verification.) - Check for Firmware Updates
The app will notify you if a new firmware version is available. - Tap “Upgrade now”
Follow on-screen instructions. The firmware will start downloading. - Keep Everything Connected
- Don’t answer calls or exit the App.
- Keep the devices within range and avoid moving them. - Wait for Confirmation
After installation, you’ll see an “Upgrade Successful” message. The drone may automatically power off, restart it to resume use.
⚠️ Common Issues & Fixes
❌ Firmware Download Failed
- Check your internet connection.
- Try switching to a different device if the current one keeps failing.
❌ Drone/RC Upgrade Timeout
- Restart all devices and retry the process.
- Ensure signal is stable and devices are close.
❌ Firmware Mismatch Warning
- A mismatch between the drone and remote controller firmware can cause flight safety risks.
→ Always update both components to the latest version.
Final Tips
- Remove the gimbal protector before starting the upgrade.
- Avoid touching any devices during the upgrade process.
- If issues persist, try again in a different location or contact Potensic Customer Support via the App’s Feedback button.
By keeping your Potensic drone’s firmware up to date, you ensure not only better performance—but safer, smoother, and smarter flying experiences.