Point of Contact

Potensic provides a straightforward warranty that is processed in the most hassle-free way possible. For any assistance or inquiries, please reach us at corresponding emails. Once receiving your email, we'll get back to you within 48h. Thanks for your understanding.

Customer Service/Warranty

Amazon Team: support@potensic.com

Website: info@potensic.com

Business Inquiry

info@potensic.com

Media/Partnership Inquiry

marketing@potensic.com

Office Time: Monday - Friday 9:30 AM - 6:00 PM (GMT+8)

The website is jointly operated by HONG KONG DEPUS TECHNOLOGY CO.,LIMITED registered at SHOP 185 G/F HANG WAI IND CTR NO 6 KIN TAI ST TUEN MUN NT HONG KONG and MAYLERESCAPE LIMITED registered at UNIT# 2052 275 NEW NORTH ROAD LONDONUNITED KINGDOM N1 7AA